🌸Refund & Return Policy
At Warine Styles, we want you to love your purchase! If you’re not satisfied, here’s how returns and refunds work:
1.Eligibility for Returns
- Items must be returned within 24hrs of delivery.
- Items must be unused, unworn, and in original packaging with tags.
- Certain items (e.g. sale items, accessories, or intimate wear) are not eligible for return.
2.Exchanges
- We allow exchanges for sizes or style, subject to availability.
- If the requested item is unavailable, we’ll issue store credit or a refund.
3.Refunds
- Refunds are processed within 7-14 business days after we receive the returned item.
Refunds are issued to your original payment method.
4.Return Shipping
- Customers are responsible for return shipping costs.
- In case of defective or incorrect items, we will cover the return shipping.
5.How to start Return
To request a return or exchange, kindly contact us at sales@warineventures.co.ke
with your order number and reason for return. Our team will guide you through the next steps.